ACCES EMPLOYMENT

2018-2019 ANNUAL REPORT

BUILDING OUR

FUTURE WORKFORCE

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Leadership
Report

ALLISON POND

PRESIDENT & CEO,

ACCES EMPLOYMENT

JOHN SHIELDS

CHAIR OF THE BOARD,

ACCES EMPLOYMENT

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Leadership Report:
Building Our Future Workforce

As an organization, ACCES takes pride in the quality of our services and our ability to innovate and generate results for all of our stakeholders. ACCES’s role has always been to bring together jobseekers, newcomer entrepreneurs, business, government funders and program partners in a model that applies a coordinated and collaborative strategy to enable employment and business success. Working with various partners, ACCES looks for opportunities to leverage our expertise and best practices to support jobseekers looking for work, newcomers starting a business in Canada, and employers and business partners seeking skills and talent for their workplaces. Collaboration between all of our stakeholders has been key to our success; it has created the foundation for increasing the effectiveness and relevance of our services in the context of constantly changing workforce needs. At the same time, our specialization in serving newcomer jobseekers and entrepreneurs has never been more critical than today, as Canada faces growing skills gaps and shortages in our labour market.

Recently, Canada was recognized internationally by the Organization for Economic Cooperation and Development (OECD) for our leading model of economic immigration and for the success that we have experienced in the management of this model. Yet despite this leading role, we know that there are still significant barriers faced by many newcomers to Canada to successfully integrate into our labour market. The programs and services offered by ACCES, funded by government and supported by a growing number of corporate partners and donors, remain critical and essential for newcomers to overcome those barriers. Furthermore, these services must be coordinated and seamless between organizations and across communities, particularly for more vulnerable populations such as youth, women, and refugees, who face multiple challenges beyond employment.

ACCES has achieved significant results this past year, serving over 35,000 jobseekers and newcomer entrepreneurs across all of our programs and services in-person and online. Through our Employment Ontario services, 86% of our jobseekers found employment or achieved their training objectives. Collectively, our sector-specific bridging programs supported 84% of participants to find employment in their field within one year. This past year, ACCES has also continued to expand our online programs and services including our Electrical Engineering Connections program, Business Connections en Francais and our pre-arrival program, Canadian Employment Connections is now serving entrepreneurs before they arrive in Canada.

This past year was also significant in terms of building and extending our employer partnerships. In the Greater Toronto Area, our newest location in Markham is a collaborative partnership between ACCES and RBC Meeting Place – helping newcomers with employment, settlement and financial advice. We also launched a new program, Women in Technology, supported by the TD Ready Challenge, which will help newcomer women to transition into jobs in the programming and IT field.

Finally, to reflect our ongoing commitment to service excellence and adapting to change, we undertook a process to refresh our brand this year. This will ensure that ACCES remains highly visible and relevant to all of our key stakeholders. We are excited to introduce our new logo through this annual report, and new branding elements and messaging over the coming year.

We would like to acknowledge the support of our current funders, the Ministry of Training, Colleges and Universities; Immigration, Refugees and Citizenship Canada; United Way Greater Toronto; and the City of Toronto. Thank you for your ongoing commitment and confidence in the strength of our services and programs. We also acknowledge and thank all of our leading employer partners, sponsors and donors for their generous support this year.

We are pleased to present our 2018-2019 annual report, Building Our Future Workforce to emphasize the active role that each of us plays in contributing to the success of jobseekers and newcomer entrepreneurs as they look for connections to employment and business. Only by working together can we address the needs of employers and businesses in Canada where the skills and talent of those we serve are essential for our country to thrive.

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Results for Jobseekers

ACCES’s integrated service model allows us to target and customize our employment services to meet the unique needs of our jobseekers. Our programs address a variety of barriers by providing the following: knowledge about specific sectors in Canada, connections to employers, language and workplace communications training, knowledge about Canadian workplace culture and job search skills. In 2019, we continued to deliver strong results across all of our programs and services.

TOTAL
NUMBER OF

JOBSEEKERS
SERVED

16,000
2014 - 2015
20,000
2015 - 2016
25,000
2016 - 2017
34,000
2017 - 2018
35,000
2018 - 2019

148,472

TOTAL NUMBER OF
JOBSEEKER VISITS

IN-PERSON: 74,528

ONLINE: 73,944

2,636

TOTAL NUMBER OF
WORKSHOPS
DELIVERED

IN-PERSON: 2,236

ONLINE: 400

OVER
450

Talk English Café Sessions offered to help Newcomers Improve their English language and conversational skills

EMPLOYMENT
ONTARIO RESULTS

ACCES delivers Employment Ontario services across five locations.

86%

OF JOBSEEKERS FOUND EMPLOYMENT OR ACHIEVED THEIR TRAINING OBJECTIVES

99%

OF JOBSEEKERS WOULD RECOMMEND OUR PROGRAMS AND SERVICES

SECTOR-SPECIFIC
BRIDGE TRAINING
PROGRAM RESULTS

ACCES offers programs serving the following sectors: Cybersecurity, Engineering, Electrical Engineering, Financial Services, Human Resources, Information Technology, Leadership, Sales and Marketing and Supply Chain.

84%

OF SECTOR-SPECIFIC PROGRAM PARTICIPANTS WERE EMPLOYED IN THEIR FIELD WITHIN ONE YEAR OF PROGRAM COMPLETION

INDUSTRY FOCUSED PROGRAMS

ACCES offers support for clients through industry focused programs in the following sectors: Construction Trades, Hospitality and Healthcare. These programs address labour market needs and changes in Canada.


  • This past year we launched a new program serving the hospitality sector, Destination Employment, in partnership with OTEC and Tourism HR Canada. It is anticipated that the sector will realize a 33% growth in available full-time jobs due to growing consumer demand by 2035.
  • Over 125 clients successfully completed the ACCES Construction Trades program in 2018-2019. There will be significant growth in this sector as nearly 20% of the overall Ontario construction workforce will retire in the next decade.
  • ACCES provides support to internationally-trained healthcare professionals to start alternative careers in the sector through our Healthcare Connections program. The program also supports some professionals to stay connected by working in the sector as they pursue accreditation in Canada. The healthcare sector has seen steady labour market growth over the past decade as the population ages.

RESULTS FOR
ENTREPRENEURS

ACCES PROVIDED SUPPORT TO

150+

ENTREPRENEURS TO START THEIR BUSINESS IN 2018-2019

1 2 3 4 5 6 7 8 9

The businesses they started were in the following areas:

  1. Retail 21%
  2. Consultation Services 18%
  3. Importing 18%
  4. Education 13%
  5. Production (food, beauty products, metal fabrication) 10%
  6. Travel agency 8%
  7. Construction/renovation 5%
  8. Software/App development 5%
  9. Catering 3%

HOW ACCES MAKES A WORLD OF DIFFERENCE

Click on the arrows to scroll through our success stories.

WATCH
VIDEO

christine koneri
CHRISTINE KONERI,
SENIOR SECURITY CONSULTANT, IBM
Cybersecurity Connections
Program Alum

Christine found her first opportunity in Canada through our Cybersecurity Connections program. She shares her job search experience here.

LISTEN
TO PITCH

debashish kundu
DEBASHISH KUNDU,
FOUNDER & GROUP CEO,
ASTERID GROUP INC.
Entrepreneurship Connections®
Program Alum

ACCES supported Debashish Kundu to start his first business in Canada through our Entrepreneurship Connections® program. Here is his experience of the program and successfully starting his business.

WATCH
VIDEO

debashish kundu
ARDITA DRAGUSHA,
PRODUCT AND SERVICES MANAGER,
SBI CANADA BANK
Leadership Connections and
Empowering Women Alum

Ardita received support from ACCES's Leadership Connections and Empowering Women programs. She shares her advice for success and her insights into how ACCES supported her to connect to her first job in Canada.

“Everyone comes to Canada with a resume but I came with a business plan! I decided Canada was the ideal place to live and start my business. When I arrived I struggled with the laws and regulations that pertained to my business idea. Through the Entrepreneurship Connections® program at ACCES I was able to get the information I needed, build connections, source funding opportunities and I successfully launched my business three days before the program completed.” 

Debashish Kundu,
Founder & Group CEO, Asterid Group Inc. 
Entrepreneurship Connections® Program Alum

Client
Demographics

We provide employment services and programs to individuals from diverse backgrounds with a broad range of professional experience. ACCES supports jobseekers to find work in a variety of sectors that reflects their skills, education and experience.

EDUCATION LEVEL OF JOBSEEKERS THAT WE SERVE

1 2 3 4 5
  1. Post Graduate 40%
  2. Bachelors Degree 34%
  3. High School 11%
  4. Certificate/Diploma 10%
  5. Other 5%

OCCUPATIONAL BACKGROUND OF OUR JOBSEEKERS

1 2 3 4 5 6 7 8 9 10
  1. Business, finance, administration 31%
  2. Sales and service 14%
  3. Management occupations 13%
  4. Natural and applied sciences 11%
  5. Social science, education, government service 8%
  6. Health occupations 7%
  7. Occupations unique to processing, manufacturing 6%
  8. Trades, transport and equipment operators 5%
  9. Occupations unique to primary industry 3%
  10. Art, culture, recreation and sport 2%

1 IN 3

JOBSEEKERS SERVED ARE YOUTH BETWEEN THE AGES OF 15-29

80%

OF OUR JOBSEEKERS ARE NEW TO CANADA

Our expertise with supporting newcomers is evident in the overall demographic of our jobseekers. Their diversity brings unique experience and perspective to Canadian workplaces.

TOP 10
COUNTRIES
OF ORIGIN

(OUTSIDE OF CANADA)

  1. India
  2. Nigeria
  3. Pakistan
  4. China
  5. Syria
  6. Iran
  7. Bangladesh
  8. Brazil
  9. Philippines
  10. Jamaica

TOTAL NUMBER OF
LANGUAGES SPOKEN
BY ACCES JOBSEEKERS

88

TOP 10
LANGUAGES
SPOKEN

  1. English
  2. Hindi
  3. Arabic
  4. Punjabi
  5. Urdu
  1. Gujarati
  2. Persian
  3. Bengali
  4. Mandarin
  5. Spanish

OUR FUTURE WORKFORCE

Click on the arrows to scroll through our success stories.

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TESTIMONIAL

tenzin dawa
TENZIN DAWA,
STORE SUPERVISOR, VRPLAYIN
Youth Job Connection Alum

ACCES helped Tenzin by preparing her for interview opportunities and connecting her directly to job fairs and hiring events.

WATCH
VIDEO

kelechi uzoma
KELECHI UZOMA,
PROJECT MANAGER,
BANK OF MONTREAL (BMO)
Leadership Connections
Program Alum

Kelechi shares his experience learning about the value of networking and connecting to employers through the Leadership Connections program. Watch this video to learn more about his success.

READ
TESTIMONIAL

samuel aina
SAMUEL AINA,
ELECTRICAL TECHNICIAN,
MCI INDUSTRIES
Canadian Employment
Connections Alum

Samuel is successfully “on the job” in Winnipeg after completing the pre-arrival support program at ACCES from his home country in Nigeria. He shares his experience with us via a virtual online interview, sending us an on-the-job image of his new role that utilizes his expertise in the field of electrical engineering.

“Through the YJC program I had the opportunity to meet a lot of hiring managers from different companies. This allowed me to use my new interview skills. It was at one of these hiring events that I met my current employer. Without the preparation and guidance from ACCES I wouldn’t have been as confident in my interview. I am very happy to be employed and I thank ACCES for helping me to be successful in my journey.” 

Tenzin Dawa,
Store Supervisor, VRPlayin 
Youth Job Connection Alum

“One of the best parts of the Canadian Employment Connections pre-arrival program was the job search strategies and the training about Canadian culture which helped me to prepare my mindset and plan for my arrival. Before I left Nigeria and landed in Canada, I had already sent out my resume and cover letter to apply for a number of different jobs. After landing, I successfully found this role and I am now employed as an Electrical Technician. I am in the process of getting my Engineering qualifications and look forward to my future.”

Samuel Aina,
Electrical Technician, MCI Industries 
Canadian Employment Connections Alum

About our Employers

ACCES works closely with our employer partners to achieve shared success in a variety of ways. First and foremost, we connect our jobseekers to employment opportunities. We also collaborate with employers to develop innovative and industry relevant programs and services that meet the needs of Canada’s increasingly diverse population. Finally, we create opportunities for employers to participate in our services as expert guest speakers and mentors to our clients.

TOTAL NUMBER OF
EMPLOYERS WE WORK
WITH

2300+

SIZE OF
EMPLOYERS

SMALL BUSINESSES: 70%
(UNDER 50 EMPLOYEES)

MEDIUM BUSINESSES: 21%
(51-500 EMPLOYEES)

LARGE BUSINESSES: 9%
(OVER 500 EMPLOYEES)

EMPLOYER
VOLUNTEERING

TOTAL NUMBER OF
VOLUNTEER
HOURS CONTRIBUTED BY ALL
VOLUNTEERS AND MENTORS

3800+

MENTORING AT ACCES


ACCES offers a range of mentoring programs and services that support our jobseekers with securing employment and building their professional network in Canada.

ACCES’s Speed Mentoring® program provides the opportunities for jobseekers to meet with mentors in informal event settings to ask questions about their sector, receive advice about their resume and job search and to build their network of professional contacts. In addition, we offer a variety of other initiatives where mentors can provide their expertise and guidance to clients, such as guest speaking events, mock interviews and online mentoring sessions.

ACCES also delivers other mentoring opportunities using existing models that have contributed to the success of jobseekers. The TRIEC Mentoring Partnership (Toronto Region Immigrant Employment Council) helps immigrant professionals reconnect with their careers with the support of a one-to-one mentoring relationship with a professional in their field. The Connector Program is a unique and innovative workforce development initiative aimed to help immigrants build their professional network, secure relevant jobs and stay in their community (delivered by the Halifax Partnership).

ACCES also offers Speed Mentoring® en Francais to support bilingual newcomers (French and English) with building a professional network in Canada.

TOTAL NUMBER OF
SPEED MENTORING®
EVENTS

114

TOTAL NUMBER OF
MENTORS

1675

TOTAL NUMBER OF
MENTEES

1364

TOTAL NUMBER OF
MENTORING
PARTNERSHIP
MENTORS

82

TOTAL NUMBER OF
MENTORING
PARTNERSHIP
MENTEES

604

TOTAL NUMBER OF
CONNECTORS

32

TOTAL NUMBER OF
CONNECTEES

183

INNOVATIVE EMPLOYER PARTNERSHIPS

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MORE

STARBUCKS AND ACCES PARTNER TO EMPLOY REFUGEES AND NEWCOMER YOUTH

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MORE

ACCES AND RBC PARTNER IN A CO-LOCATION TO SERVE NEWCOMERS AND JOBSEEKERS IN YORK REGION

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MORE

COLLABORATION WITH BDC TO BUILD BUSINESS SUCCESS FOR NEWCOMER ENTREPRENEURS

Starbucks and ACCES
Partner to Employ Refugees and Newcomer Youth

ACCES Employment partners with Starbucks Canada to deliver an innovative and unique program -Barista Training for Newcomer Youth. With funding support from Immigration, Refugees and Citizenship Canada, the program combines ACCES’s delivery of job search and employment preparation with Starbucks' customer service excellence certification.  A Speed Mentoring® and hiring event at the end of each cohort offers refugee and newcomer youth the opportunity to find Barista roles directly with Starbucks. Since the start of the program, over 130 refugee and newcomer youth have been hired at Starbucks. Many other clients use the training and support to secure employment in the field of customer service and hospitality with other leading employers across the GTA. In addition to this program, ACCES and Starbucks further increase our collective impact by offering a number of other collaborative services to newcomer jobseekers including networking and mentoring events.

Watch the video below where Ross Anderson, Head of Social Impact and Public Policy, Starbucks Canada, comments about the strength and mutual benefit of this partnership.

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VIDEO

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ACCES and RBC Partner in a Co-location to Serve Newcomers and Jobseekers in York Region

In January 2019, ACCES Employment launched our first York Region location in Markham in partnership with RBC. The location offers a full suite of employment services, is home to three ACCES STEM programs (Cybersecurity, Engineering and Electrical Engineering Connections), and is a co-location with RBC Meeting Place. RBC Meeting Place conveniently offers newcomers personalized advice in banking and beyond as they navigate their journey in Canada. This co-location is another important step in the collaborative partnership that ACCES has built with RBC over the years. RBC currently sponsors a series of online webinars delivered to support overseas newcomers with preparing for their job search in Canada and the Financial Services Connections program. They also support many different ACCES programs with mentoring, guest speaking and hiring our jobseekers.

Watch this video message from Michelle Cowan, Regional Vice President, RBC to learn more about the partnership and the services offered at this location.

WATCH
VIDEO

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Collaboration with BDC to Build Business Success for Newcomer Entrepreneurs

ACCES has worked with the Business Development Bank of Canada for the past five years to develop, pilot and grow our Entrepreneurship Connections® program. BDC contributes their expertise through their delivery of pro-bono training in our program. Beyond this, BDC has supported various advisory committees at ACCES (Financial Services Connections and Entrepreneurship Connections® programs), sponsored various events and programs, and have regularly recruited from the organization for various roles. Most recently, ACCES has contributed to the BDC Newcomer Entrepreneurship Success Team (NEST) initiative with expertise and training recommendations to develop customized supports for newcomer entrepreneurs at BDC. BDC has also been an instrumental support for the expansion of the Entrepreneurship Connections® program across Canada, to cities like Ottawa, Vancouver and Moncton, and the development of condensed programs specifically designed for refugees. Sharon Connolly, Vice President, Newcomer Success Team speaks to the importance of the partnership. She is also a member of the Board of Directors at ACCES.

“BDC’s relationship with ACCES Employment is long-standing and has allowed us to reach newcomer entrepreneurs in a highly significant way – by supporting them to start their business at the earliest steps when they arrive in Canada. We have always been impressed with the level of talent available for recruitment from ACCES programs and are proud to support the work of the organization.”

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Building our Future Workforce

ACCES Employment recognizes the importance of continuous change and innovation in order to meet the evolving needs of our stakeholders. In an environment where complex factors such as technological advancement and globalization are creating rapid changes in our labour market, ACCES is seizing every opportunity to adapt and align our service model to emerging needs and trends. This section highlights three ways that ACCES is preparing for the future of work.

Technology Ready

ACCES has responded to the increased pace of change brought on by technology and innovation by developing new programming that prepares jobseekers for in-demand jobs in the technology sector. This past year, we launched Cybersecurity Connections and the Women in Technology program.

At the same time, technology allows us to deliver services through different channels, to reach a wider audience and provide enhanced services for jobseekers and employers. Over the past several years, ACCES has built and established a suite of online programs, including: Canadian Employment Connections and Entrepreneurship Connections® Pre-Arrival for newcomers approved to come to Canada; Electrical Engineering Connections and Business Connections en Français for province-wide access. We also continue to provide a range of other online services including webinars, mentoring and employer events, as well as our e-ACCES hub for information and resources to provide digital supports to jobseekers across Canada.

Aadesh Joshi took full advantage of ACCES’s online services before he left his home country of India. Receiving support from the Canadian Employment Connections program, ACCES’s pre-arrival online program, he was able to learn more about the financial services sector in Canada, participate in webinars and meet employers. Through a virtual job fair organized by ACCES, Aadesh connected with TD Bank in Moncton where he is now successfully employed in his field as a Financial Analyst, Corporate Lending.

“The day I received a call for the job, I was on top of the world. Thank you to ACCES for all of the support that you provided to me.”

AADESH JOSHI
Financial Analyst, Corporate Lending, TD Bank
Moncton, New Brunswick

Aadesh Joshi

The Right Skills for
Our Future Workforce

ACCES collaborates with industry partners, sector experts and academic institutions to develop programming that reflects the skills that are in-demand for current and future workplaces. ACCES programs incorporate the unique skills and learning that will contribute to the career success of our clients alongside job search strategies that are needed to secure meaningful employment.

This past year, we introduced several new program components to our bridging programs that reflect leading-edge practices in learning and training approaches. These 21st century skills feature a focus on growth mindset, creativity, innovation, problem solving and practical applications of learning. The workshops include training that enhances workplace innovation, “future proofing” against known workplace changes, working in complex work environments, solving ambiguous problems and developing personal resiliency. Program participants apply this learning in real-life workplaces through experiential learning opportunities facilitated by the Riipen platform.

START program participant attends a workshop teaching customer care skills relevant for different industries.

Youth Job Connection program participant attends a workshop helping him to create a vision board for his future career.

Sales and Marketing program participant attends a Design Thinking workshop delivered by Abe Salam, a volunteer from Accenture.

Employer Engagement: ACCES and The TD Ready
Challenge Connects Women to the IT Sector

Employer engagement at ACCES involves building trust-relationships and understanding employer needs from multiple perspectives, including recruitment, retention, skills-development and employee engagement. Our collaboration and strategic alignment with key employers has provided opportunities for sponsorship and funding of new programs and initiatives.

In 2018, ACCES Employment was named one of ten winners of the inaugural TD Ready Challenge. Through this grant, ACCES has launched our Women in Technology program to help newcomer women train and connect to in-demand roles in the IT sector. The program helps women build essential technology skills, while also providing industry-specific employment preparation, a better understanding of Canadian workplace culture and important connections to leading employers. As a long-standing partner and sponsor, TD has collaborated with ACCES in a number of ways, including: hiring over 700 candidates from our programs; engaging hundreds of employees to mentor and coach our clients and the development, delivery and sponsorship of the Empowering Women program.

Watch the video below to learn more about the importance of this program and the TD Ready Challenge support.

WATCH
VIDEO

2019 Walk of
Fame Awards

This year, through our Walk of Fame Awards, ACCES is pleased to recognize mentors who have been exceptional in contributing their valuable time and expertise to the success of our clients.

ACCES offers a range of mentoring programs and services, including Speed Mentoring®, The TRIEC Mentoring Partnership and The Connector Program. In addition, we offer a variety of other initiatives where mentors can provide their expertise and guidance to clients, such as guest speaking events, mock interviews and online mentoring sessions. This year ACCES is thrilled to profile the amazing success we have achieved in creating and facilitating these important mentoring opportunities.

Congratulations to
our 2019 Winners!

Naila Inam
NAILA INAM,
SENIOR MEDICAL ADVISOR,
AMGEN
Mentor, Healthcare Connections
Program
Nicole Jacksic
NICOLE JACKSIC,
PROGRAM MANAGER & TEAM LEAD, DIVERSITY & INCLUSION, TD BANK GROUP
Mentor, Empowering Women Program
Claudia Le Beau
CLAUDIA LE BEAU,
BILINGUAL ACQUISITION SALES REPRESENTATIVE
Mentor, Sales and Marketing Connections Program
Wasseem Makhoul
WASSEEM MAKHOUL,
PARTNER MANAGER, CHIC CONTRACTING INC.
Mentor, Engineering Connections Program
Abe Salam
ABE SALAM,
MANAGER, TALENT AND ORGANIZATION, ACCENTURE CANADA
Mentor, IT Connections Program
Muhammad Shazad Hafeez
MUHAMMAD SHAHZAD HAFEEZ
AVP, CORPORATE DEVELOPMENT, FINANCE, AVIVA CANADA INC.
Mentor, TRIEC Mentoring Partnership, Connectors Program
Dr. Deepak Sharma
DR. DEEPAK SHARMA
PROFESSOR
Mentor, HR Connections Program
Michelle Way
MICHELLE WAY,
MARKET VICE PRESIDENT - RICHMOND HILL, CIBC
Mentor, Financial Services Connections Program
Ryan Wilson
RYAN WILSON,
SENIOR RECRUITER, ROYAL BANK OF CANADA (RBC)
Mentor, Leadership Connections Program

Financials

STATEMENT OF
FINANCIAL POSITION

AS AT MARCH 31, 2019

STATEMENT OF
REVENUE, EXPENSES
AND CHANGES IN NET ASSETS

FOR THE YEAR ENDED MARCH 31, 2019

“New immigrants often experience a culture shock when they arrive in Canada and don’t receive the career guidance they may have expected. This was definitely the case for me when I arrived seven years ago. Through the help of my mentors, I was able to navigate the Canadian employment landscape, hone my interviewing skills and network effectively. I reached out to ACCES so that I could give back through mentoring. I have never forgotten my start as a newcomer and through mentoring I have seen the difference that it can make in someone’s life.”   

NAILA INAM,
SENIOR MEDICAL ADVISOR, AMGEN 
MENTOR, HEALTHCARE CONNECTIONS PROGRAM

“The Empowering Women program integrates important leadership and mentoring components as part of its successful model. It is incredibly important for newcomers to have a mentor as they have left behind their professional network in their home country. Having a mentor, or a group of mentors, allows them to gain an understanding of the Canadian labour market and to build connections. Mentoring is a win-win situation. At TD we have many employees who want to participate as mentors for the Empowering Women program. It is an opportunity to enhance our leadership skills, give back to the community and meet talented women that we can hire. Personally, I always feel like I am getting more out of the mentoring session than the mentee. It allows me to gain a broader understanding of personal experience which heightens my self-awareness and my ability to lead inclusively.”   

NICOLE JACKSIC,
PROGRAM MANAGER & TEAM LEAD, DIVERSITY & INCLUSION, TD BANK GROUP 
MENTOR, EMPOWERING WOMEN PROGRAM

“I was once a newcomer myself and through ACCES I learned the importance of networking to build professional connections. Now that I am settled and employed I am motivated to share my own personal experience to help others. One thing that I share with my mentees is the importance of showing your inner value. If you are passionate about something, others will be able to hear it and feel it. I am passionate about mentoring and I enjoy enabling people and encouraging newcomers to feel like they can succeed in Canada.”  

CLAUDIA LE BEAU
BILINGUAL ACQUISITION SALES REPRESENTATIVE
MENTOR, SALES AND MARKETING CONNECTIONS PROGRAM

“I believe that it is mutually beneficial and important to myself and society to contribute to communities. As a newcomer I know firsthand how hard it can be to start over, and I have recognized the need to provide guidance in any way that I can. When I mentor through ACCES Employment, I feel fulfilled as a person when my mentees succeed. Being proactive and helping others makes me happy and I, in turn, garner life and business lessons from the experience. ACCES helped me to begin my journey here in Canada, they gave me a network of connections and the confidence needed to pursue my career goals. I am happy to share these same resources with someone else.” 

WASSEEM MAKHOUL
PARTNER MANAGER, CHIC CONTRACTING INC.
MENTOR, ENGINEERING CONNECTIONS PROGRAM

“I know firsthand what it feels like to arrive in Canada, not knowing anyone or how to get started. When I first learned about the opportunity to mentor and support other newcomers through ACCES Employment, I was immediately excited. I was amazed to learn that this type of support now exists for newcomers, and that it is free-of-charge and highly specialized. Through giving my time, advice and energy, I’m able to help close the gap for some newcomers and help them to find success more quickly.”

ABE SALAM
MANAGER, TALENT AND ORGANIZATION, ACCENTURE CANADA
MENTOR, IT CONNECTIONS PROGRAM

“For over 10 years, I have contributed my time to mentor newcomers to Canada and I know that I will continue to do so for many more years to come. Newcomers need guidance and support so that they can realize their dreams and aspirations by finding their first job opportunity in Canada. I was once a newcomer and with the help of ACCES Employment, I was able to navigate the Canadian work environment while staying motivated and learning throughout the process. Canada is a land of immigrants who all need our help in one way or the other. Through mentoring, I am not only able to help newcomers but it is also a great opportunity to meet people from all over the world, increase my knowledge base and expand my network. I thank organizations such as ACCES Employment for fostering this process and giving us mentors the chance to help when we can. Even a few hours can make a real difference.” 

MUHAMMAD SHAHZAD HAFEEZ
AVP, CORPORATE DEVELOPMENT, FINANCE, AVIVA CANADA INC.
MENTOR, TRIEC MENTORING PARTNERSHIP, CONNECTORS PROGRAM

“Being a newcomer myself, I understand the importance of receiving guidance and support to learn Canadian corporate culture, education requirements and to find employment in Canada. Before coming to Canada I was very involved in volunteering and mentoring and it makes me happy to give back. I wanted to continue this in Canada. Mentoring is not only beneficial for the mentee, it is a two-way process and mentors learn a lot including leadership skills and knowledge about other cultures.” 

DR. DEEPAK SHARMA
PROFESSOR
MENTOR, HR CONNECTIONS PROGRAM

“ACCES Employment is a wonderful organization. I have been involved with ACCES for a number of years and I come in on a quarterly basis with a leadership team to participate in Speed Mentoring®. The clients I meet are highly qualified, highly skilled individuals with a background in finance and they are looking for guidance to successfully find employment in the financial sector here in Canada. For a mentor, learning the hardships and obstacles many newcomers have had to overcome to be here in Canada is a very humbling experience. I participate in mentoring activities with ACCES because I want to give back to the community I serve, and new immigrants to Canada are an important part of the community. I am always impressed with the talent and diversity of clients I meet at ACCES.”  

MICHELLE WAY
MARKET VICE PRESIDENT - RICHMOND HILL, CIBC
MENTOR, FINANCIAL SERVICES CONNECTIONS PROGRAM

“My partnership with ACCES has led me to raise the bar on candidates I am hiring.  I was a mentor coming into these conversations yet I found myself learning more than what I had shared. When I leave an ACCES event, it is rewarding to think I may have just made a difference in someone’s life. The bigger picture is that by helping that one person, you may have just helped their family, and potential legacy in Canada. It’s a unique opportunity to make a lasting impact on people’s lives that we should all try to experience.”  

RYAN WILSON
SENIOR RECRUITER, ROYAL BANK OF CANADA (RBC)
MENTOR, LEADERSHIP CONNECTIONS PROGRAM

Statement of Financial Position

AS AT MARCH 31, 2019

2019 2018
ASSETS
CURRENT
Cash and cash equivalents (Note 2) 1,548,616 1,709,848
Contributions receivable 1,378,294 1,798,382
HST Recoverable 221,644 616,255
Prepaid expenses 277,972 305,393
Capital assets (Note 3) 3,426,526 4,429,878
1,414,706 1,276,880
4,841,232 5,706,758
LIABILITIES 2019 2018
CURRENT
Accounts payable and accrued liabilities 2,132,421 2,571,666
Deferred contributions (Note 4) 421,493 808,243
Deferred contributions - capital assets (Note 5) 295,583 379,484
Net assets 2,849,507 3,759,393
1,991,725 1,947,365
4,841,232 5,706,758
Commitments (Note 6)
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Statement of Revenue, Expenses and Changes in Net Assets

FOR THE YEAR ENDED MARCH 31, 2019

2019 2018
REVENUE (SCHEDULE 1) 23,495,647 21,437,761
EXPENSES
Amortization of capital assets 523,506 463,897
Bank charges and interest 69,310 57,935
Building occupancy 1,658,494 1,560,291
Consulting and other purchased services 261,902 125,980
Insurance 47,461 45,522
Licenses and dues 9,834 11,513
Office equipment rental and repair 166,085 148,536
Office supplies and resource material 551,052 464,723
Professional fees 113,312 126,236
Program delivery services 3,132,857 3,027,427
Promotion and publicity 60,617 135,355
Salaries and benefits 14,088,368 12,490,405
Staff development 114,584 127,916
Telephone 131,600 113,896
Training supports and subsidies 2,356,969 2,320,211
Transportation 165,336 125,547
23,451,287 21,345,390
Excess of revenue over expenses 44,360 92,371
Net assets, beginning of year 1,947,365 1,854,994
Net assets, end of year 1,991,725 1,947,365
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Acknowledgements and
Special Thanks

  • BOARD OF DIRECTORS
  • John Shields, Ryerson University, Chairperson
  • Brian Bachand, Evolution Evolution, Vice-Chair
  • Gayle Takahashi, CDPCBO, Secretary
  • Kim Stevens, RBC, Treasurer
  • Alan Ng, Move to Where Inc.
  • Andrea Robertson, TD
  • Dauna Jones-Simmonds, DEJS Consulting
  • Janet Krstevski, Accenture
  • Lucille D’Souza, RBC
  • Miguel Lopez, SciCan Canada
  • Sharon Connolly, Business Development Bank of Canada
  • LEAD SPONSORS
  • Accenture – IT Connections & Online Services Platform 
  • Business Development Bank of Canada (BDC) – Entrepreneurship Connections® 
  • BMO Financial Group – Event Series 
  • CPA Ontario – Event and Webinar Series 
  • GTAA (Greater Toronto Airports Authority) – Speed Mentoring® (Peel region)  
  • PwC – World of Difference fundraiser
  • RBC – Financial Services Connections, Online Event Series and ACCES Markham co-location
  • Starbucks Foundation – Networking for Newcomer and Refugee Youth
  • TD Bank Group – Empowering Women, Women in Technology (The TD Ready Challenge)
  • FUNDERS
  • Ministry of Training, Colleges and Universities (MTCU)
  • Immigration, Refugee and Citizenship Canada (IRCC)
  • City of Toronto Employment & Social Services
  • United Way Toronto and York Region
  • EVENT SPONSORS
  • Accenture
  • Business Development Bank of Canada (BDC)
  • C&D Graphic and Technologies
  • Canadian Immigrant
  • Career Connections
  • CPA Ontario
  • Desjardins Financial Security Independent Network Ontario Central Region
  • Marriott Toronto Downtown Eaton Centre
  • OTEC
  • Randstad 
  • Reuter Benefits
  • SCL Search
  • Scotiabank
  • Seneca
  • Sigma Promotions
  • SunLife Financial
  • Tangerine
  • TD Bank Group
  • CORPORATE DONORS
  • AAA Canada
  • AVIVA
  • Business Development Bank of Canada (BDC)
  • C&D Graphic and Technologies 
  • Cardinal Couriers Ltd
  • Cathy J. Richards Friends, Family & Dogs Foundation
  • CIBC Mellon
  • Competitive Computing Consultants Inc. 
  • Desjardins Financial Security Independent Network Ontario Central Region
  • Devencore 
  • Euphoria
  • Evolution Group Inc.
  • General Mills Foundation
  • GTAA
  • KPMG 
  • Loyalty One
  • Maxims Limited - Aird & Berlis
  • Morguard
  • Pathieon Logistics Inc.
  • Phelps Group
  • PWC
  • RBC Foundation
  • Samifiru Tumarkin LLP
  • SciCan Ltd. 
  • ServiceMaster
  • Slalom 
  • Sommer Law Professional Group
  • Starbucks 
  • SunLife Assurance
  • Tangerine 
  • TD Bank – Private Giving Foundation 
  • Wayfarer Insurance Group
  • COMMUNITY PARTNERS
  • Actions Interculturelles
  • Afghan Women’s Organization
  • Agincourt Community Services Association
  • Aisling Discoveriers Child and Family Centre
  • Alliance Française de Toronto
  • Brampton Board of Trade
  • Brampton Multicultural Community Centre
  • Brands for Canada
  • Caledon Community Services
  • Canadian Learning Code
  • CARE centre for internationally Educated Nurses
  • Career Edge Organization
  • Catholic Community Services of York Region
  • Catholic Cross-Cultural Services
  • Centennial College
  • Centre de Santé communautaire Niagara
  • Centre for Education and Training
  • Centre for Information and Community Services
  • Centre for Women’s Education and Development
  • Centre Francophone de Toronto
  • Chartered Professional Accountants Ontario (CPAO)
  • Chinese Professionals Association of Canada (CPAC)
  • Coalition for Persons with Disabilities
  • Collège Boréal
  • Conseil des Organismes Francophones de la Region de Durham (COFRD)
  • Conseil Économique et Social d’Ottawa Carleton (CESOC)
  • Conseil scolaire catholique MonAvenir
  • Conseil Scolaire Viamonde
  • Contact North
  • COSTI
  • Culture Link
  • Dixie Bloor Neighbourhood Centre
  • Dufferin-Peel Catholic District School Board
  • Durham Welcome Centre
  • Fairview Library
  • Family Services of Peel
  • George Brown College
  • Griften Centre
  • HIO
  • Hire Immigrants
  • Hong Fook
  • HRPA
  • Human Resources Professionals Association of Ontario (HRPAO)
  • Humber College
  • ICTC
  • IRCC and Francophone Immigration Network CSW
  • Job Skills
  • JobStart
  • John Howard Society
  • JVS Toronto
  • La Clé de la Baie
  • Magnet
  • Markham Board of Trade
  • Mississauga Board of Trade
  • Newcomer Centre of Peel
  • OCASI
  • ONESTEP
  • Ontario Association of Certified Engineering Technicians and Technologists (OACETT)
  • Ontario Society of Professional Engineers (OSPE)
  • Operation Springboard
  • OTEC
  • PCPI
  • Peel District School Board
  • Peel Halton LEPC: Local
  • Peel Halton Workforce Development Group
  • Peel Newcomer Strategy Group
  • Polycultural Immigrant and Community Services
  • Professional Engineers of Ontario
  • Project Management Institute (PMI)
  • Punjabi Community Health Services
  • Ryerson University: The G. Raymond Chang School of Continuing Education
  • Scarborough Housing Help Centre
  • Scarborough Women’s Centre
  • Seneca College
  • Settlement Assistance and Family Support Services
  • Sheridan College
  • Skills for Change
  • Social Enterprise for Canada
  • Société Économique de l’Ontario (SÉO)
  • St. Stephen’s Employment and Training Centre
  • Supply Chain Management Association Ontario
  • Table de concertation de Peel
  • Table Inter Agence du Niagara
  • Taibu Community Health Centre Scarborough
  • The Neighborhood Organizaiton
  • Toronto District School Board
  • Toronto Employment and Social Services
  • Toronto Public Health
  • Toronto Public Library
  • Toronto Region Board of Trade
  • Toronto Region Conservation Authority
  • TRIEC
  • Tropicana Community Services
  • United Way Greater Toronto
  • University of Toronto
  • Volunteer Toronto
  • VPI
  • Warden Woods Community Centre
  • WoodGreen Community Services
  • Working Women Community Centre
  • World Education Services (WES)
  • World Skills Education Centre
  • YMCA
  • YMCA of Niagara – Employment and Immigrant Services
  • Youth Employment Services
  • YouthLink
  • YWCA