Accenture Announces C$1.1 Million Grant to ACCES Employment in Ongoing Commitment to Help Canadian Job Seekers
TORONTO; Jan 9, 2020 – Accenture (NYSE: ACN) has made a cash and in-kind services grant of more than C$1.1 million to ACCES Employment, a Canadian non-profit that helps connect employers with thousands of qualified workers from diverse backgrounds each year.
ACCES will use the grant to develop an artificial intelligence (AI)-powered bot to improve services for job seekers, many of whom are newcomers to Canada. The digital solution will help skilled newcomers secure jobs that align with their training and experience. Although nearly 300,000 people immigrate to Canada every year, only about 24% of foreign-educated immigrants find work in their professions, according to Statistics Canada.
Using conversational AI, automation and machine learning, the bot will act as a virtual attendant, helping job seekers find the online resources they need, including articles, videos, skills assessments and e-learning modules. With approximately 75% of ACCES clients using self-serve and light-touch services, the bot will also free up time for ACCES employees to deliver other more customized services to job seekers online and in person.
“At Accenture, we believe in the power of emerging technologies to create solutions that have a positive, lasting impact on people and communities,” said Janet Krstevski, a managing director who leads Accenture’s Talent & Organization practice in Canada. “We are excited about the impact this project will have and are committed to supporting ACCES Employment in its goal to help newcomers build successful careers in Canada.”