Organization and Leadership

About ACCES Employment

Our organization is a leader in connecting employers with qualified employees from diverse backgrounds. More than 40,000 job seekers are served annually at seven locations across the Greater Toronto Area. We work with a network for 2,500 employers in various sectors. As a not-for-profit organization, ACCES receives funding from all levels of government, corporate sponsors, various supporters and the United Way Greater Toronto.

ACCES Employment provides job search services entirely free-of-charge through physical locations in the Greater Toronto Area only (Ontario, Canada).  We provide some online services to pre-arrival clients internationally who are already approved to come to Canada.

Our Vision

Our Vision

A fully inclusive labour force that reflects the diversity, skills and experience of Canada’s population.

Our Mission

Our Mission

ACCES Employment assists job seekers from diverse backgrounds, who are facing barriers to employment, to integrate into the Canadian job market. We achieve this by providing employment services, linking employers to skilled people and building strong networks in collaboration with community partners.

Our Values

We value and respect the uniqueness of each individual, including our clients, our employers, our community partners and ourselves. We strive to provide every person with customer service excellence and an exceptional customer experience.

Inclusive: We are committed to respecting individual differences and being accessible to all those we serve. ACCES Employment staff reflects the diversity of our community.
Accountable: We provide transparent, high-quality services and achieve results that are measurable and fiscally responsible.
Client-Focused: Our services are customized to meet the needs of our clients, communities and employers.
Collaborative: We work together to achieve our goals and respect the contributions of others, both within ACCES Employment and with our stakeholders.
Learning: We listen and stay connected to our communities, clients, employers and other partners to continuously improve.
Entrepreneurial: We seek new, innovative and creative opportunities to be a leading-edge organization.
Responsive: We are flexible and embrace change, continuously adapting to emerging needs and opportunities within a dynamic environment.
Results-Oriented: We focus on action, outcomes and setting new standards of excellence.

Leadership Team

Allison Pond, President and CEO
Yara Damasceno, Chief Operating Officer (COO)
Gordon Lee Chan, SVP, Information Systems
Irene Sihvonen, SVP, Service Excellence & Entrepreneurship
Manjeet Dhiman, SVP, Services & Strategic Initiatives
Sue Sadler, SVP, Services & Program Innovation
Ada Wong, VP, Marketing, Communications and Digital Strategies
Anita Carroll, VP, Corporate Engagement and Resource Development
Dan Wilson, VP, Operations
Marlene McGrath, VP, Services and Program Administration
Raj Siva, VP, Finances

Board of Directors

Brian Bachand, evolution evolution, Chairperson
Andrea Robertson, TD Bank Group, Vice-Chairperson
Gayle Takahashi, CDPCBO, Secretary
Kim Stevens, RBC, Treasurer
Alan Ng, Move to Where Inc.
Andrea Robertson, TD
Janet Krstevski, Accenture
Lucille D’Souza, RBC
Miguel Lopez, SciCan Canada
Raly Chakarova, BOLT
Sharon Connolly, Business Development Bank of Canada