Organization and Leadership

About ACCES Employment

ACCES Employment is a leader in connecting jobseekers from diverse backgrounds with leading employers. More than 40,000 job seekers are served annually at seven locations across the Greater Toronto Area. We work with a network of 2,500 employers in various sectors. As a not-for-profit organization, ACCES receives funding from all levels of government, corporate sponsors, various supporters and the United Way Greater Toronto.

ACCES Employment provides job search services entirely free-of-charge through physical locations in the Greater Toronto Area only (Ontario, Canada).  We provide some online services to pre-arrival clients internationally who are already approved to come to Canada.

Our Vision

Our Vision

A fully inclusive labour force that reflects the diversity, skills and experience of Canada’s population.

Our Mission

Our Mission

ACCES Employment assists job seekers from diverse backgrounds, who are facing barriers to employment, to integrate into the Canadian job market. We achieve this by providing employment services, linking employers to skilled people and building strong networks in collaboration with community partners.

Our Values

We value and respect the uniqueness of each individual, including our clients, our employers, our community partners and ourselves. We strive to provide every person with customer service excellence and an exceptional customer experience.

Inclusive: We are committed to respecting individual differences and being accessible to all those we serve. ACCES Employment staff reflects the diversity of our community.
Accountable: We provide transparent, high-quality services and achieve results that are measurable and fiscally responsible.
Client-Focused: Our services are customized to meet the needs of our clients, communities and employers.
Collaborative: We work together to achieve our goals and respect the contributions of others, both within ACCES Employment and with our stakeholders.
Learning: We listen and stay connected to our communities, clients, employers and other partners to continuously improve.
Entrepreneurial: We seek new, innovative and creative opportunities to be a leading-edge organization.
Responsive: We are flexible and embrace change, continuously adapting to emerging needs and opportunities within a dynamic environment.
Results-Oriented: We focus on action, outcomes and setting new standards of excellence.

Leadership Team

Allison Pond, President and CEO
Yara Damasceno, Chief Operating Officer (COO)
Anita Carroll, SVP, Corporate and Stakeholder Engagement
Gordon Lee Chan, SVP, Information Systems
Irene Sihvonen, SVP, Service Excellence & Entrepreneurship
Manjeet Dhiman, SVP, Services & Strategic Initiatives
Sue Sadler, SVP, Services & Program Innovation
Dan Wilson, VP, Operations
Marlene McGrath, VP, Services and Program Administration
Raj Siva, VP, Finance
Sarah Beech, VP, Marketing, Communications & Digital Strategies

Board of Directors

Brian G. Bachand, evolution evolution, Chairperson
Andrea Robertson, TD Bank Group, Vice-Chairperson
Tolu Ajise, City of Burlington, Treasurer
Lucille D’Souza, RBC, Secretary
Alan Ng, Move to Where Inc.
Elliot Pobjoy, Think Research
Enrique Cuyegkeng
Janet Krstevski, Accenture
Miguel Lopez, SciCan Canada
Raly Chakarova, BOLT
Sharon Connolly
Titi Akinsanmi, Google
John Shields, Ryerson University, Past Chair, ex officio member